Using and App Password for 3rd Party email Clients
With MFA enabled throughout the organization, some users with 3rd party email clients will have issues utilizing MFA functionality. Follow the link below to learn how to utilize "App Passwords". We have also included a list of known clients and how they function with MFA. The list at the bottom WILL require and app password to be used.
Using App Passwords with email clients
Email Apps that have been tested and confirmed to support MFA
-
- Outlook Web App (Webmail)
- Outlook.com (Part of Office 365)
- Outlook for Mac 2016
- Outlook for Windows 2016
- Outlook for iOS
- Outlook for Android
- Apple's Mail app (with MacOS Mojave only)
- Apple's Mail app for iOS (iOS 11 or newer)
- 9Folders Nine v4 (Android App)
Email Apps that should support MFA, but have not been tested
-
- Outlook for Mac 2019
- Outlook for Windows 2019
Emails Apps that do not support MFA
-
- Spark email
- Apple's Mail app (all versions of MacOS 10.13 and earlier)
- Any client that requires the use of the IMAP such as Thunderbird
- Any client that requires the use of POP such as GMail